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Frequently Asked Questions

Xerox printers are robust printers, and they offer reliable performance, high print speed, and high-resolution output. Users may take benefit from their multifunctional capabilities, different connectivity options, and high-yield printing. This range of printers is used by various businesses to get high productivity and professional-looking prints.
Prerequisites
You can set up your Xerox printer on any operating system like Windows, Mac, iOS, and Android. However, all the systems have different system requirements for setting up the printer. You need to ensure that your operating system meets them or not.
Connecting your Xerox printer to Wi-Fi & Bluetooth is the most commonly used method nowadays as they are easy to set up and don't require wires for the setup. If you want to set up a wireless connection on your Xerox printer, follow these steps.
How to Download, Install & Setup on Windows [Windows 10]
These are the steps to set up a Xerox printer on Windows:
  1. Start with unpacking your printer's package. Then, remove all the adhesive materials from the package. 
  2. Then, check whether the package contains all the required items, like ink cartridges or toner. 
  3. Next, connect your printer to your computer via a USB cable. Your printer should be turned on. 
  4. Now, it's time to get the printer drivers on your computer. In Windows 10, the system will automatically detect and install the required printer drivers. 
  5. Connect your printer to the internet if you need to download additional drivers. 
  6. After that, you need to configure printer settings. 
  7. For this, launch the Control Panel on your computer. 
  8. Choose Devices and Printers or Printers and Scanners in your Control Panel. 
  9. After that, tap on Add a Printer or Add a Device to proceed with the printer setup wizard. 
  10. Your Windows will look for the available printers. Select your printer from the list and tap Next. 
  11. If the printer is not recognized automatically, tap the option to add a printer via the printer's IP address or Hostname. 
  12. Then, supply your IP address or Hostname of the Xerox printer and tap Next. 
  13. If prompted, follow the on-screen directions to end the printer setup. 
  14. Take a test print. Once you complete the setup, you can take a print test on a document to check if the printer is working properly.
How to Download, Install & Setup on Mac [Mac 10.15 or Later]
These are the steps to set up your Xerox printer on Mac:
  1. Unbox your printer and take off all the protective coverings from it. 
  2. Then, ensure that the box contains all the necessary accessories. 
  3. Next, connect your printer to a Mac using a USB cable. 
  4. After that, your printer should be turned on. 
  5. Your Mac should detect and download all the necessary printer drivers automatically. 
  6. Now, let it install the printer driver software. 
  7. Connect your system to the internet to get additional downloads for printer drivers. 
  8. It's time to configure settings. Tap on the Apple menu from the top-left corner of the Mac and choose System Preferences. 
  9. Under \System Preferences, tap on Printers & Scanners or Print & Fax. 
  10. After that, tap on the (+) sign to add a new printer. 
  11. When your Xerox printer is detected, select it from the given list and tap Add. 
  12. If the printer is not detected, tap on IP from the top of your window. 
  13. Now, supply the printer's IP address or Hostname. 
  14. In the next step, select one correct printer protocol. 
  15. After that, follow all the on-screen instructions. 
  16. Take a test print. You can take a test print on a document to check if your printer has been set up correctly.
How to Download, Install & Setup on Android
These are the steps to setup your Xerox printer on an Android:
  1. First, ensure your Android device and Xerox printer are connected to the same Wi-Fi network. 
  2. Then, install the Xerox Print Service app from the Google Play Store on Android. 
  3. When you install the app, launch it and go with all the on-screen directions. 
  4. After that, configure the Xerox printer settings. 
  5. Ensure that your printer and Android are connected to the same Wi-Fi network. 
  6. Go to the Printer's Settings or Control Panel and find the Wireless or Network menu. 
  7. Also, locate the option for Mobile Printing or Wireless Printing and turn it on. 
  8. Now, you can start printing from your Android. 
  9. To print, open your document, photo, or file that you need to print on Android. 
  10. After that, click on the Share or Print option on the app. 
  11. Choose your Xerox printer from the list of available printers. 
  12. Modify the print settings like paper size, orientation, etc. 
  13. At last, click the Print option to send the print tasks to the Xerox printer.
How to Download, Install & Setup on iOS
These are the steps to set up your Xerox printer on iOS:
  1. First, confirm that your iOS device and Xerox printer are connected to the same Wi-Fi network. 
  2. After that, install the Xerox Print Portal app from the App Store. 
  3. Then, launch the app and follow the on-screen instructions. 
  4. In the next step, configure the printer settings. 
  5. To do this, make sure your Xerox printer and iOS device are connected to the same Wi-Fi network. 
  6. Go to the Printer's Settings or Control panel and find the Wireless or Network menu. 
  7. Find the option to enable Mobile Printing or Wireless Printing and ensure it's enabled. 
  8. After that, you can start printing with your iOS device. 
  9. To do this, you can open the document or file you want to print on your iOS device. 
  10. In the following screen, tap the Share or Print button in the app. 
  11. Now, choose the Print option from the list of available options. 
  12. If you see the Xerox printer in the list, select it from there. 
  13. Adjust your print settings, including paper size, orientation, etc. 
  14. At last, click the Print option to send the print job to your Xerox printer.
Steps to connect Xerox printer to a Wi-Fi network:
  1. Make sure your Wi-Fi network is working properly and you know the SSID name and Password for your network. 
  2. Go to the Control Panel on your Xerox primer, find a button, or touch the option for Settings or Menu. 
  3. In your settings, locate the Network or Wireless option. 
  4. Now, choose Network or Wireless and select Wi-Fi Setup. 
  5. Your printer will now look for all the available Wi-Fi networks. Choose your Wi-Fi network from the list. 
  6. Then, supply your password via the printer's control panel or the screen's password. 
  7. After entering the password, choose Connect or OK to set up the connection. 
  8. Your printer will now start connecting to a Wi-Fi network. Although, it will take a while to set up the connection. 
  9. Once the connection is established, your printer will show you a confirmation screen or an indicator light to confirm the wireless setup. 
  10. Lastly, you must test your connection. To do this, print a test page or a document from a computer or smartphone which are connected to the same wireless connection as your printer.
Steps to connect Xerox printer to Bluetooth:
  1. First of all, check whether your Xerox printer is Bluetooth-enabled. 
  2. Then, your desktop or mobile device must also have Bluetooth capabilities. 
  3. Go to your printer's Control Panel and find the Settings or Bluetooth menu. Look at a similar option as Bluetooth connectivity. 
  4. Turn on Bluetooth on your printer. However, this step varies from printer to printer. You can check your printer's manual or see the on-screen steps for more guidance. 
  5. Next, you should turn on Bluetooth on your desktop or mobile device. Also, make sure that it's discoverable. 
  6. From the Control Panel on your printer, choose an option to detect Bluetooth devices or to pair with an available device. 
  7. Now, your desktop or mobile device will find the printer from the list of available devices. Then, pick your printer to start pairing. 
  8. Follow all the on-screen directions. If prompted, supply the necessary passwords for the Bluetooth pairing process between your printer and device. 
  9. After the pairing, your device will recognize your printer as a Bluetooth device. 
  10. In the last step, you can start printing. But before that, take a test print.

The printer drivers for the Xerox printer can be extracted from its official website. Below are the steps to download Xerox printer drivers:
  1. First of all, go to the Xerox official website on your web browser, www.xerox.com. 
  2. Go to the Support section and find the Support or Support & Drivers on the website. 
  3. Use the navigation bar or search option on the support page to locate your printer model. Or else you can type your printer name. 
  4. When you find your printer model, find the section to get drivers or downloads. 
  5. Select your operating system from the given options like Windows, Mac, or Linux. 
  6. Now, choose a driver package for you. For instance, Xerox provides many offers for different operating systems. So, you need to select your driver package depending on your operating system. 
  7. After that, click the link to download the driver package. The printer driver file will be downloaded immediately in a compressed format such as .exe or .zip. 
  8. Once you have downloaded the file, find the file in your computer folder (Downloads folder) and run the installation.

You will need the official website of Xerox to set up the printer drivers. Follow these steps to set up Xerox printer drivers:
  1. First of all, confirm your Xerox printer model by checking the printer's manual or the label on the package. 
  2. Then, visit the official website on your web browser at www.xerox.com/support. 
  3. Use a search bar or navigation tool on your support website to locate your printer model. 
  4. After that, put your model number to find your printer. 
  5. When you finally find your Xerox printer model, go to the section related to drivers/downloads. You may see it as Drivers & Downloads or any similar one. 
  6. Now, select your operating system from the options such as Windows, Mac, etc. 
  7. As Xerox offers various driver packages for different operating systems, select one suitable for your operating system. 
  8. Next, click the link given to download the printer driver package.
  9. Find the downloaded file on your computer and launch it. 
  10. Now, follow the on-screen directions to install the drivers. This process may differ on each operating system. 
  11. Then, connect your Xerox printer to your computer with a USB cable or a wireless connection according to your printer model. 
  12. At last, take a test print. This is to ensure the functionality of your Xerox printer.

In order to update the Xerox printer driver software, do the following steps:
  1. Confirm your Xerox printer model by checking the manual or package label.
  2. Next, visit the official Xerox support website at www.xerox.com/support.
  3. Then, use the search bar or navigation tool to locate your printer model.
  4. After that, select the drivers/downloads section on the website.
  5. Now, choose your operating system (Windows, Mac, etc.).
  6. Select the appropriate driver package for your operating system.
  7. In the next step, download the printer driver package.
  8. Locate and launch the downloaded file to install the drivers, following the on-screen instructions.
  9. Connect your Xerox printer to your computer using a USB cable or wireless connection.
  10. Lastly, perform a test print to ensure the printer is functioning correctly.

If you need to install the Xerox printer driver, here's what you need to do:
  1. To get started, confirm your Xerox printer model.
  2. Visit the official Xerox support website, www.xerox.com/support. 
  3. Find your printer model using the search or navigation tools.
  4. After that, go to the Drivers or Downloads section.
  5. Select your operating system from the listed options like Windows, Mac, etc. 
  6. Next, download the driver package by clicking the download link. 
  7. Locate and run the downloaded file. You will find this file in the Downloads folder. 
  8. Now, follow the on-screen instructions to install the drivers.
  9. Then, connect your Xerox printer to your desktop computer.
  10. In the end, perform a test print to ensure the installation was successful.

CLICK THIS FILE TO START.